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Developing cross-team support

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Developing Cross-Team Support – a Two Day Course Developing Cross-Team Support PDF

What’s it all about?


Cross-Team Support is about building connections between departments. Our competitive tendencies often hamper our best intentions about working effectively with other teams. This one-day course explores this and demonstrates how much more constructively we can be when we work with and through other teams.


Who for?

  • Established Departments
  • New Teams or Businesses with different departments (eg Sales, Delivery, Finance)
  • Shift Teams
  • Teams with competitive identities


  • A concrete example of supportive inter-team working helping to make the day fun and profitable.
  • An idea of who your colleagues are (faces behind the phones?) will provide a platform for problem solving in the future
  • A shared identity and fun experience to look back upon and use in the future

Can this be developed?


Yes. Many companies go for a one or four-day team building course rather than a two-day. The longer the course then the more in-depth the learning.




At a venue near you! The course may have to be modified a little depending on the resources available, but we can run this at almost any conference centre or even in your own workplace. The prices below do not include day delegate conference facilities as theses prices vary depending on the venue.


What’s included in the price?

  • Insurance (to £5m)
  • Pre-course preparation
  • Full facilitation
  • Activities, full safety equipment and staffing
  • Post-Course evaluation

How much will it cost?

  • Up to 10 delegates: £2,500.00
  • Up to 20 delegates: £4,300.00
  • Up to 30 delegates: £5,900.00
  • Up to 40 delegates: £7,500.00


Developing Cross-Team Support

2-Day Course Programme




Day 1


Introductions, Health & Safety and Icebreakers

  • Allow delegates to become more comfortable in an unfamiliar environment. 
  • Helps delegates to express any hopes or concerns about the day.


Trust Exercises

  • Helps delegates to put their physical and emotional well being into the hands of their colleagues.
  • Highlights how trust forms a platform for better communication


Two short problem solving tasks:

  • Bungee/Warp Speed
  • Digit Dodge
  • Introduction to the problem solving process
  • Indicates the base-line on the teams performance
  • Highlights the process for continual improvement


Coffee Stop



Problem Solving Tasks:  increasing in involvement and complexity throughout the morning.

  • Continues the learning & review process
  • Demonstrates practical examples of team roles & behaviours





Double Vision:  complete two tasks under a time constraint maximising the use of available resources

  • Requires tight co-ordination of two simultaneous projects
  • Necessitates complete co-operation and inter-dependence for either team to succeed
  • Simulates typical cross-team dynamics


Coffee Stop



Red Green:  a funny, seemingly competitive task involving the maximising of profit

  • Demonstrates the need for cross-departmental trust and honesty
  • Highlights the emotive nature of competition
  • Produces a powerful example of the nature of interdependence


Review of the day and final energiser

Wrap up the day and clear up any misunderstandings or confusion.


Developing Cross-Team Support

2-Day Course Programme




Day 2


Energiser and Review of Day 1

  • Ensures that everyone is up and ready for the day.
  • Clears up any confusion or highlights any insights made during discussion overnight.


Zest:  multi-stage project management exercise.

(Coffee as required during the task)

  • Involves allocation of roles and resources across a range of disciplines
  • Continues the mornings’ theme cross-team interdependence in greater depth.
  • Replicates the pressure and complexity of project management





* High Expectations:  a fast-paced, exciting activity involving inter-team communication and support.

  • Provides real rewards for good support and communication.
  • Highlights how far the teams have developed over the two days.
  • Finishes the course on an exciting high


Coffee Stop



Review and departmental action planning

  • Wrap-up of learning points and areas for development.
  • Celebration of successes
  • Highlight areas in which each department can support the others in the future.


Post Course Evaluation and goodbyes





*  This is a High Level Ropes-based activity and needs to be completed at a venue with this facility.  If you’d prefer to keep your feet on the ground, then we have a larger range of venues – or choose your own!


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