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Developing cross-team support

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Developing Cross-Team Support – a Two Day Course

What’s it all about?

Cross-Team Support is about building connections between departments. Our competitive tendencies often hamper our best intentions about working effectively with other teams. This one-day course explores this and demonstrates how much more constructively we can be when we work with and through other teams.

Who for?

Established Departments
New Teams or Businesses with different departments (eg Sales, Delivery, Finance)
Shift Teams
Teams with competitive identities

Why?

A concrete example of supportive inter-team working helping to make the day fun and profitable.
An idea of who your colleagues are (faces behind the phones?) will provide a platform for problem solving in the future
A shared identity and fun experience to look back upon and use in the future

Can this be developed?

Yes. Many companies go for a one or four-day team building course rather than a two-day. The longer the course then the more in-depth the learning.

Where?

At a venue near you! The course may have to be modified a little depending on the resources available, but we can run this at almost any conference centre or even in your own workplace. The prices below do not include day delegate conference facilities as theses prices vary depending on the venue.

What’s included in the price?

Insurance (to £5m)
Pre-course preparation
Full facilitation
Activities, full safety equipment and staffing
Post-Course evaluation

How much will it cost?

Up to 10 delegates: £2,500.00
Up to 20 delegates: £4,300.00
Up to 30 delegates: £5,900.00
Up to 40 delegates: £7,500.00

Developing Cross-Team Support 2-Day Course Programme
Time	Activity	Rationale
Day 1
9.00am	Introductions, Health & Safety and Icebreakers	Allow delegates to become more comfortable in an unfamiliar environment. Helps delegates to express any hopes or concerns about the day.
9.30am	Trust Exercises	Helps delegates to put their physical and emotional well being into the hands of their colleagues. Highlights how trust forms a platform for better communication
10.00am	Two short problem solving tasks: Bungee/Warp Speed Digit Dodge	Introduction to the problem solving process Indicates the base-line on the teams performance Highlights the process for continual improvement
10.30am	Coffee Stop
10.45am	Problem Solving Tasks: increasing in involvement and complexity throughout the morning.	Continues the learning & review process Demonstrates practical examples of team roles & behaviours
1.00pm	Lunch
2.00pm	Double Vision: complete two tasks under a time constraint maximising the use of available resources	Requires tight co-ordination of two simultaneous projects Necessitates complete co-operation and inter-dependence for either team to succeed Simulates typical cross-team dynamics
3.15pm	Coffee Stop
3.30pm	Red Green: a funny, seemingly competitive task involving the maximising of profit	Demonstrates the need for cross-departmental trust and honesty Highlights the emotive nature of competition Produces a powerful example of the nature of interdependence
4.45pm	Review of the day and final energiser	Wrap up the day and clear up any misunderstandings or confusion.

Developing Cross-Team Support 2-Day Course Programme
Time	Activity	Rationale
Day 2
9.00am	Energiser and Review of Day 1	Ensures that everyone is up and ready for the day. Clears up any confusion or highlights any insights made during discussion overnight.
9.30am	Zest: multi-stage project management exercise. (Coffee as required during the task)	Involves allocation of roles and resources across a range of disciplines Continues the mornings’ theme cross-team interdependence in greater depth. Replicates the pressure and complexity of project management
1.00pm	Lunch
1.45pm	* High Expectations: a fast-paced, exciting activity involving inter-team communication and support.	Provides real rewards for good support and communication. Highlights how far the teams have developed over the two days. Finishes the course on an exciting high
4.15pm	Coffee Stop
4.30pm	Review and departmental action planning	Wrap-up of learning points and areas for development. Celebration of successes Highlight areas in which each department can support the others in the future.
5.00pm	Post Course Evaluation and goodbyes
5.15pm	End

* This is a High Level Ropes-based activity and needs to be completed at a venue with this facility. If you’d prefer to keep your feet on the ground, then we have a larger range of venues – or choose your own!